Introduction
The SupportWire REST API for conversations, contacts, and your support workspace.
The SupportWire API lets your application read and manage conversations, messages, contacts, team members, tasks and segments on behalf of an organization.
Base URL
https://api.supportwire.appHow it works
- Register an OAuth app and send admins through the authorization flow.
- Exchange the resulting code for a long-lived access token (
swot_…). - Call the API with
Authorization: Bearer swot_….
curl https://api.supportwire.app/api/oauth/v1/me \
-H "Authorization: Bearer swot_your_token"Authentication
OAuth 2.0 + PKCE flow, tokens, and actor modes.
Scopes
What each scope grants and how it maps to endpoints.
Errors
Error format and status codes.
Pagination
Cursor-based paging over list endpoints.
Chat Widget
Embed the chat messenger on your site.
MCP Server
Connect Claude and ChatGPT to your workspace.
Conventions
- All requests and responses are JSON.
- Collections are wrapped in a
dataarray; list endpoints addpage_metadatafor pagination. - Timestamps are Unix epoch seconds unless noted otherwise.
Need help?
Email support@supportwire.app.