MCP Server

The SupportWire MCP server lets AI clients (Claude Code, the Claude connector, ChatGPT, and any Model Context Protocol client) read and manage your support workspace — conversations, messages, contacts, team members and settings — as native tools.

Endpoint

https://mcp.supportwire.app/mcp

Streamable HTTP transport, OAuth-authenticated.

Authentication

The server is OAuth-native. When a client connects, it opens a browser for you to:

1. Sign in to SupportWire,
2. Pick the organization to connect, and
3. Approve the requested scopes.

The client then holds an access token and calls tools on your behalf. You always act as yourself (actor=self), so authoring actions — replying, inviting members — are attributed to you. No tokens or secrets to copy by hand; revoke a connection any time from Settings → OAuth Apps.

Connect

Claude Code

claude mcp add --transport http supportwire https://mcp.supportwire.app/mcp

Then run any command — Claude opens the browser to authorize on first use.

Claude desktop / claude.ai connector

Add a custom connector pointing at:

https://mcp.supportwire.app/mcp

Or via config JSON:

{
  "mcpServers": {
    "supportwire": {
      "type": "http",
      "url": "https://mcp.supportwire.app/mcp"
    }
  }
}

ChatGPT

Add a custom MCP connector with the URL https://mcp.supportwire.app/mcp and complete the OAuth sign-in when prompted.

Other MCP clients

Point any MCP client at the endpoint above. OAuth metadata is discoverable at:

https://mcp.supportwire.app/.well-known/mcp/server.json

What you can do

See the full tool catalog — listing and triaging conversations, sending replies, managing contacts and team members, and reading or updating organization settings. The server also returns rich HTML cards for conversations, contacts and team members in clients that support MCP UI widgets.